Welcome to Xolo, where journeys awaken the spirit. When you book with us, you're not just purchasing a service β you're stepping into a story woven with care. Below are the sacred agreements that guide our travelers:
π Price & Availability
- Dynamic Pricing: Prices for flights and hotel stays may change daily based on availability, demand, and provider adjustments.
- Fixed Tour Costs: Tour experiences typically maintain consistent pricing unless specified otherwise.
- Currency & Taxes: All prices are listed in XRP and include applicable taxes unless noted.
βοΈ Flight Policies
- Non-Refundable: Most flight bookings are final. No changes or refunds are permitted after purchase unless paying in advance the flight insurance.
- Modifications: If changes are allowed, they may incur additional fees determined by the airline.
- Name Accuracy: Traveler names must match official documents. Name corrections may not be permitted post-booking.
π¨ Hotel Policies
- Changes & Cancellations: Hotel dates or property changes often require payment of any price difference and may incur modification fees.
- Refunds: Depending on the hotelβs cancellation policy, some bookings are non-refundable. We recommend reviewing hotel terms at checkout.
π§ Tour Experiences
- Reliable Pricing: Tours are typically consistent in cost and rarely subject to price fluctuations.
- Minimum Participation: Some tours require a minimum number of participants. If the minimum is not met, the tour may be rescheduled or refunded.
- Inclusions: Confirm what's included β transportation, meals, guides β at time of booking.
π
General Booking Terms
- Availability: All services are subject to availability at time of booking.
- Travel Documents: Guests are responsible for securing valid passports, visas, and necessary vaccinations. Xolo does not take responsibility for denied boarding or entry.
- Contact Information: You must provide accurate contact details to receive updates and instructions.
π§Ύ Payment & Confirmation
- Instant Charge: All bookings are charged immediately upon confirmation.
- Confirmation: Youβll receive a mystical token of confirmation via email. Review details carefully and contact us with any discrepancies.
β οΈ Force Majeure
- Xolo is not responsible for delays, cancellations, or modifications due to events beyond our control including but not limited to weather, natural disasters, political events, or provider strikes.
π Rewards, Discounts & Community Perk
- Instant Cashback in Xolos: When eligible, cashback rewards are credited immediately in Xolos to the same wallet they payment comes. These tokens can be used for future services or ceremonial upgrades.
- NFT-Based Discounts: Discounts tied to NFT ownership are validated by checking your connected wallet. Ensure your wallet is linked during checkout to activate these benefits.
- Referral Codes: Promotional codes from community referrals must be entered at the time of booking. Discounts will be applied automatically if the code is valid and meets the conditions.
- Stacking Rewards: Some discounts and rewards may not be combinable. The system will apply the most beneficial option available.
- Wallet Responsibility: You are responsible for maintaining access to your wallet and ensuring it holds the qualifying NFTs or tokens at the time of purchase.
π« Final Notes
- By booking with Xolo, you accept these terms and honor the journeyβs agreements. We invite you to travel with intention and open-hearted curiosity.